Monday, January 23, 2006

Thanks Answers.com

给answers.com发去的邮件本反馈单词发音的问题以为不会被回复,但是ansers.com的员工却用非常礼貌的邮件热情地给予我了帮助, 让我在opera(linux system)上解决了单词发音的问题,我曾经也发过一些反馈给Google, Baidu, hotmail等等,除了Google态度好一些,hotmail用机器敷衍,其他的几乎不会理你,唉,仗着访问多?所以我到现在都不会使用那些网站的服 务,为了证明,我公布这次的两次邮件内容。


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Subject: RE: Your Message to Answers.com
From: "Answers Support"
To: "Fred Chu"
Date: Sun, 22 Jan 2006 12:40:37 +0200
Thread-Topic: Your Message to Answers.com
Thread-Index: AcYdpZkqdMPSu/02Tsy/kMMloloI6QBlMCkw

Dear Fred,

Great! Glad to hear that it worked out for you.

Also, we apcodeciate your suggestion. Your message has been passed onto to our Product Management team for consideration in a further release.

Feel free to contact us if you have any further questions or comments about Answers.com. Don't forget to tell your friends and colleagues about us.

Sincerely yours,
Ricky Fleischer
Answers Customer Support
http://www.answers.com
The Answer Engine


-----Original Message-----
From: Fred Chu [mailto:fredchu@xinhua.org]
Sent: Friday, January 20, 2006 11:34 AM
To: Answers Support
Subject: Re: Your Message to Answers.com


To:

From: "Answers Support"
Subject: RE: Your Message to Answers.com
Date: Fri, 20 Jan 2006 11:02:43 +0200

> Dear Fred,
>
> Thank you for contacting Answers.com.
>
> We have been unable to reproduce your issue, Fred. Opera worked just
> fine for us on a Linux workstation.
>
> For starters, do you hear other sounds clearly? If not, please make sure
> your speakers are plugged in, both to the computer and electricity,
> switched on, with the volume turned up. Make sure you have the speaker
> icon in the System Tray (near the clock). Click it to scale up the
> volume, and make sure the Mute box is not checked.
>
> Have you tried any other browsers? We have found the Firefox works very
> nicely in Linux, with RealPlayer set to play the audio. We recommend
> trying that; we found the sound to work in Firefox once we had installed
> Real Player.
>
> Feel free to contact us if you have any further questions or comments
> about Answers.com.
>
> Sincerely yours,
> Ricky Fleischer
> Answers Customer Support
> http://www.answers.com
> The Answer Engine
>
>
> -----Original Message-----
> From: fredchu@xinhua.org [mailto:fredchu@xinhua.org]
> Sent: Wednesday, January 18, 2006 9:30 AM
> To: Answers Support
> Subject: Your Message to Answers.com
>
>
> Name: Fred Chu, fredchu@xinhua.org
> Sent from Answers
>
> I can't hear the voice, when I get the answer of "Linux", when I click
> the button of the loudspeaker, but I can't hear only voice! Can you help
> me.
> ---------------
> My system:
> Ubuntulinux 5.04
> Opera 8.5
> flash 7.16
> esound driver
> ---------------
>
> Thanks.
>
> HTTP_USER_AGENT:Opera/8.51 (X11; Linux i686; U; zh-cn)
> AB version: null
>

Hi Sir

Thanks your response, I have not installed a real
realplayer, but installed realplayer's plugin for some
media players. I can heard the voice in firefox and
Opera now. But I think use flash to play voice is a good
idea. It can works fine with only system and only
browser. It's only a suggestion.


--
Fred Chu, Chongqing, China (mainland)
URL: http://blogit.3322.org   CQ   CN
fredchu@xinhua.org  PGP key available

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